Friendly and extremely helpful staff.Reception team very helpful and attentive. The rooms are very confortable and noise proof. We hope to welcome you back to our hotel very soon! Good breakfast selection Great location in a cool area with pubs restaurants nearby and well placed for U-Bahn, S-Bahn and Trams. Friendly and extremely helpful staff. Would recommend to anyone planning a trip to Berlin. Lots of nice restaurants nearby.
Friendly staff and good location with bus, tram and U-bahn just at the door of the hotel. The place was really busy on the Saturday and Sunday morning but staff worked endlessly to clear tables and provide food. Walking distance to the sites. The reception and restaurant employees are friendly and professional. Tim W Reviewed March Modern and funky with friendly staff. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be assured that we currently put great efforts in updating the connection. If there was more than one person it would have been too small. Great location with the U-bahn and Trams outside the door.
The 'Sky TV' advert is misleading but otherwise a great hotel. Blanket was a bit small. In addition, important public transportation stations are round the corner. First class dorms Luxury rest on a budget in our free standing beds. Our hotel has responded to the review Our hotel has responded to the review Dear Naomi, thank you for the great review of our hotel! The breakfast is rich. A restaurant would have been convenient however it wasn't that much of an issue due to the number of places to eat close by. Located in Mitte area, you can find many simple restaurants, urban boutiques. The place was really busy on the Saturday and Sunday morning but staff worked endlessly to clear tables and provide food. This was not the hotel fault but the thin walls did make us feel we was sharing everything. An ordinary room is not so large but very cosy - the noice from street from and from the corridor is unheard. Rooms small but new and well-designed.
I am very sorry, that your experience did not meet your expectations; please accept my apologies for any inconvenience during your stay. We are glad that you enjoyed your stay and hope to see you again very soon. Very nice service, good breakfast in Ibis standard. The hotel is extremely connected to public transit train, tram, and bus literally steps away and walkable to many major sites. The breakfast buffe was small and crowdy, but had what´s expected of a budget hotel. As we strive to continuously improve the quality of our services your feedback is very important for us. Grand Hostel Berlin — crown your travels.
Rooms are well designed and laid out. A fridge in the room would have also been good. Suggest this hotel location for future customers. Please be assured that these occurences do not show our normal standard.
To make you feel at home is always our ambition and we are happy that we achieved it! Staff was friendly and we enjoyed our stay very much. However, most importantly is the U Bahn nearby, just a couple of steps. Plenty of cafes, bars and supermarkets close by. Great location and the styling very funky and vibrant. Staff at check in and out excellent and helpful. We where a couple so there was no problem, but it could be awkward with the wrong person.
Hopefully we will have an improvement shortly. We hope to welcome you back to our hotel very soon! The toiletries were replenished. Good breakfast and great value. Staff were extremely friendly and helpful.
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